Why CPS Gets Involved
CPS can get involved even if you are not hurting your children. Understanding what puts families at risk is the first step to keeping yours safe. Here are the most common reasons CPS removes children, and what you can do about each one.
MENTAL HEALTH
Everyone struggles with mental health at some point. CPS considers poor mental health a risk to children, so it's important to have a plan that keeps them safe while you take care of yourself.
What you can do: If you have an open CPS case, and have Medi-Cal, call Santa Clara County Behavioral Health Services at (408) 491-4770 to find out what support is available to you. If you don’t have an open CPS case but have Medi-Call, call Santa Clara County Behavioral Health Services at (800) 704-0900.
DOMESTIC VIOLENCE
Even if your children are not being physically hurt, they can be removed for being exposed to violence at home, whether physical or emotional.
What you can do: Call NextDoor at (408) 279-2962 to learn about domestic violence resources. The Self-Help Center at the Family Justice Courthouse can help you get a domestic violence restraining order.
DRUGS AND ALCOHOL
CPS can remove your children if they're exposed to your substance use — including legal substances like alcohol or marijuana.
What you can do: Make sure your children are supervised by a trusted caretaker if you are under the influence. Store substances in a locked place out of children's reach. If you're concerned about addiction, have an open CPS case and have Medi-Cal, call County Behavioral Health Services at (408) 491-4770. . If you don’t have an open CPS case but have Medi-Call, call Santa Clara County Behavioral Health Services at (800) 704-0900. You can also find support through communities like Alcoholics Anonymous or Narcotics Anonymous — both have online options.
SCHOOL
Teachers and school administrators are mandated reporters — meaning they are legally required to report to CPS if they suspect abuse or neglect.
What you can do: Make sure your child is clean and dressed appropriately for school. If your child needs to miss school, communicate with the school about the reason. Work with the school to ensure any special education needs are being met.
ILLNESS AND INJURY
Medical professionals are also mandated reporters and will contact CPS if they suspect abuse or neglect.
What you can do: Keep records of your children's medical history and documentation of how any injuries occurred. If you think your child needs medical attention, seek help immediately. If your baby is unresponsive, do not shake them — call for medical help right away.
ARREST OR EMERGENCIES
If you are arrested or have a medical emergency and cannot care for your children, CPS may place them in foster care.
What you can do: Set up an emergency contact and make a care plan for your children before anything happens. Make sure your emergency contact has everything needed to care for them — including a car seat. If you have active warrants, go to the criminal court clerk's office to address them so you are not caught off guard.
HOMELESSNESS
CPS cannot remove children solely because a family is homeless, but homelessness can create conditions that lead to removal.
What you can do: Seek public benefits or charitable organizations to make sure your child is fed, clothed, and clean. Take your child to community health clinics to stay current on medical and dental care. If you are in an environment with drug use or dangerous activity, keep your child supervised and away from exposure as much as possible. Call the Here4You Hotline at (408) 385-2400 for access to shelters and housing programs.

